7-FT Fogging Grim Reaper™ FAQs

I've connected my fog machine to the animatronic as instructed, but the item's still not dispensing fog!

Look for the button labeled "Relay Switch" on the animatronic's black rectangular control box. This switch allows differently wired fog machines to work with the item. Depress the Relay Switch and activate the sequence. If the problem persists, contact support@tekkytoys.com for additional support. We filmed a short instructional video clip to show you how to use the Relay Switch.

CLICK HERE TO VIEW VIDEO

Can this prop be used outside?

No. This item is not rated for outdoor use.

A part of the item won’t move, what should I do?

If you are using batteries, ensure that you have fresh alkaline batteries in your prop. If you’re using an adapter, ensure that it is plugged in fully/correctly. Check to see if anything is obstructed by wires, clothing, etc. Try disconnecting all of the wires and connect them again. If the part still isn’t working, contact us via support@tekkytoys.com.

My prop isn’t lighting up, how do I troubleshoot?

Ensure that the part that isn’t lighting is connected properly to the control box. If using batteries, ensure that you’re using fresh alkaline batteries. If using an adapter, ensure that it is completely/correctly connected. (We recommend using your adapter opposed to batteries for troubleshooting.) If the lights still don’t work, contact us via support@tekkytoys.com and we will assist you.

My prop won’t activate. What should I do?

Ensure that you have your batteries inserted with the correct polarity (-/+), that your prop is turned on, and that there are no obstructions in front of the motion sensor. If your prop still will not activate, please do not hesitate to contact support@tekkytoys.com and we will assist you.