Rudolph The Red-Nosed Reindeer® 9.75-FT Animated Bumble™ FAQs

Can it be used outside?

Yes! This prop can be used outdoors. It is water-resistant, UV-protected, and non-flammable, but we still recommend bringing it indoors during inclement weather (wind, rain, snow, etc.).

My prop won’t activate. What should I do?

Ensure that you have your adapter plugged in, that your prop is turned on, and that there are no obstructions in front of the motion sensor. If your prop still will not activate, please do not hesitate to contact support@tekkytoys.com and we will assist you.

My prop isn’t lighting up, how do I troubleshoot?

Ensure that the part that isn’t lighting is connected properly to the control box. If using an adapter, ensure that it is completely/correctly connected. If the lights still don’t work, contact us via support@tekkytoys.com and we will assist you. 

A part of the item won’t move, what should I do?

If you’re using an adapter, ensure that it is plugged in fully/correctly. Check to see if anything is obstructed by wires, clothing, etc. Try disconnecting all of the wires and connect them again. If the part still isn’t working, contact us via support@tekkytoys.com.

Important things to note:

We suggest using colored sharpies or nail polish to mark all the wire frames. While letters already aid in assembly, color coding them will further simplify identification, making future assembly tasks smoother.